The final and most important skill that every consultant should know is teamwork.
This integral skill allows for the combined effort of consultants with similar interests, to work together, towards a common goal within an organization. In this case, the Westminster Business Consultants (WBC) must foster trust and camaraderie through the development of teamwork skills.
Tarricone and Luca (2002) highlight that there are many attributes which contribute to the success of a team. These attributes include:
- Team members are commitment to team success and shared goals
- A positive interdependent team environment
- Interpersonal skills (for example; honesty, being supportive and respectful, and so on)
- Open communication and positive feedback
- An appropriate team composition
- Commitment to team processes, leadership and accountability
Furthermore, Cottrell (2003) explains that there are specific attributes that each team member should endeavour to master. Good team members should:
- Be respect the time of all members
- Be punctual for all meetings
- Attend all meetings
- Complete their allocated targets to the stipulated deadlines
- Respect the opinions of others
- Share responsibilities
- Keep informed about developments
Cottrell (2003) goes on to explain the specific skills that can be ascertained and developed whilst working in a team including: people skills, skillful listening, group work and team work skills and group organisational skills (see Table below). Above all, these capabilities can be transferred into all aspects of business, and every hierarchy of organisational interaction – from subordinate to management level.
BENEFITS OF WORKING IN A TEAM
|People Skills||Skillful Listening||Group Work And Team Work Skills||Supporting & Organising Groups|
|1)||Building rapport||Active listening skills, with appropriate body language and facial expression||Respect the time of team members||Organise venue|
|2)||Communication skills||Refrain from interrupting others||Be punctual||Contact members|
|3)||Being a good team member||Repeat / asking questions to clarify meaning||Complete allocated tasks to deadline stipulated||Developing an agenda|
|4)||Giving and receiving criticism||Sharing responsibilities and taking turns||Time-keeping of minutes|
|5)||Assertiveness & negotiating skills||Keep informed of developments||Keep the group strictly to the agenda and items for discussion|
|6)||Dealing with difficult team members||Attend meetings||Maintain a supportive atmosphere, so that everyone contributes|
|7)||Leadership skills||Everyone must share their issues and concerns|
In conclusion, teamwork allows for members to create a pool of ideas, increases creativity and improve productivity within an organisation.
Cottrell, S. (2003). The study skills handbook.
Tarricone, P., & Luca, J. (2002). Successful teamwork: A case study.
By: Miss Claudia Tulba – Juniour Marketing Consultant and Miss Melissa Malanda – WBC Marketing Manager